If you’re looking to return or exchange your order. We offer free returns within 15 days of purchase. You can return your product for store credit, exchange it for a different product, or a refund to the original payment method.
What items can be returned:
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- Discounted items are final and cannot be returned or exchanged
To initiate a return, please complete the following steps:
- Reply to your order confirmation email to request which products you would like to return
- Print the prepaid return shipping label that you will receive by email and send all items back
Additional Information:
- Refunds may take up to 10 business days to be credited to your card.
- If you receive a defective product, or if any of the products in your order are missing, please contact me immediately at hello@shopinfinry.com
